General Manager
Escap is a next-generation hotel management system developed by Q2 Solutions to meet the specific needs of IHG.
Premium, Yet Affordable
Built on the latest cloud architecture, Escap delivers a premium, affordable hotel management solution to help you maximize asset life, reduce operational costs, achieve environmental targets, and deliver ROI benefits to your business.
Best Practice Maintenance
Escap Preventative Maintenance and Reactive Maintenance modules set the world standard in asset maintenance and control, and are supported by a global reporting platform that delivers total operational control at the hotel, regional, and global level.
An IHG Partnership
Escap was launched in 2006 in partnership with IHG and is currently used in over 300 hotels across 22 countries spanning Greater China, Asia, the Middle East, Australasia, and the South Pacific Islands.
Our solutions were developed in consultation with IHG veterans and leaders in their field, in a relationship that continues today.
Through this partnership, we have ensured that Escap not only delivers best-in-class CMMS but also incorporates built-in IHG Programs including PMM and FPMM to support IHG’s corporate program.
Key Escap Benefits
Flexibility
Built on cloud architecture
Easy to Use
Best-In-Class Mobile App
Expertise
Built-In PMM & FPMM
Analytics
Global Reporting Platform
Sustainable
Environmental Support Program
Insights
Smart Dashboards
Predictability
Protects Hotel Reputations
Efficiency
Maximise Asset Life
Satisfaction
Higher Guest Satisfaction
Cost Savings
Reduce Cost & Improve ROI
For engineers
Best-in-class Mobile App for Productivity on the Go
Escap’s state-of-the-art mobile web application provides total control when you’re on the move. The intuitive interface makes working mobile simply and fast, backed by an offline mode to keep you productive when internet connectivity is unavailable.
Accessible From Anywhere
Escap’s cloud-based architecture means there’s no software to install and no hardware to manage. Simply open Escap on desktop or mobile mode on any web-enabled computer or device.
Easy To Use “Smart Icon” Navigation
Navigation is simple and intuitive so you can focus on the job at hand. We’ve adopted the latest interface standards so you can be more productive.
Manage your Work with Intuitive Operational Dashboards
Available in desktop or mobile mode, our intuitive drill-down dashboards help you manage your workload and conduct root cause analyses, all with the click of a button.
Multi-Lingual Capability Supporting your Region
Escap is used around the world and supports multiple languages and regions.
Pre-configured Maintenance Programs to Improve Efficiency and Maintain Corporate Standards
Escap is pre-configured with IHG maintenance programs, including PMM and FPMM programs, so you can be guaranteed you’re meeting corporate standards.
For Owners and Hoteliers
Preventative Maintenance Module
Maximize your engineering efficiency and deliver a superior guest experience. Escap offers the most comprehensive preventative maintenance system on the market, so your teams are focused on the tasks that matter.
Reduced Capital and Operational Expense
Escap’s cloud architecture means there’s no requirement for hardware purchases and maintenance.
Global Reporting Platform
Maintain control of your entire hotel portfolio through Escap’s powerful consolidated reporting and management platform – ‘Escap Portal’.
Protect Your Reputation
Escap’s enterprise architecture, powered around the globe by Amazon Web Services (AWS) ensures data privacy and security
Protect your Assets and Improve your ROI
Pre-configured maintenance programs to improve efficiency and maintain IHG global standards.
On-demand training and support
Our dedicated team of industry experts is always available to help you get the most out of Escap.
From Our Clients
Our clients love us, here are a few of their quotes.
Contact us now and experience the power of our solutions for yourself
The right solution for your hotel operations
Let Q2 Solutions help you with the perfect tools to drive your hotel operations and deliver unparalleled guest experiences. Our hotel operations software platforms Sidekick and ESCAP bring new levels of efficiency to hotels, with a wide range of functional and technical solutions.