About Us

Established in 1998, Q2 Solutions is an Australian hotel management systems software developer.Driven by our philosophy of ‘putting clients first,’ we keep our ear to the market and employ only the smartest people and cutting-edge technology to offer holistic hospitality solutions.
Cloud Based Hotel Management System

What We Offer

Our hotel management systems empower your staff to effectively optimise operations and services that contributes towards streamlining processes to deliver optimal performance. Our solutions directly impact your bottom line, delivering unparalleled value to hotel management and property owners.

Hotel Operations Management

Why Choose us

Our expert team of hospitality veterans translate their in-depth experiences to develop hotel service optimization system that continuously add value to your bottom line. We offer personalized service to all our customers and ensure that our solutions are perfectly aligned to your unique requirements.

Hotel Management System - Client Servicing
Cross Device Hotel Management System

SIDEKICK – Your Hotel Management Software Partner for Hospitality Operations

A cloud hotel management system to help you manage your hotel’s reactive and preventive maintenance matters. Access from a range of devices to enhance workflow mobility, reduce response-time, and delivery greater levels of efficiency within your hotel property.

  • HomeCol1-350x263
  • HomeCol2-350x263
  • HomeCol3-350x263
  • HomeCol4-350x263
  • HomeCol5-350x263
cloud-computing1-50x50

Web-based solution

Cloud based hotel management software to facilitate remote-access with zero installation costs and automated system updates. Hosted on Amazon Web Services to ensure 100% secure architecture and data protection.

onsive-design-symbol-50x50

Refined User- experience

Minimum response-time, responsive image and icon navigation to facilitate a logical flow within the hotel management software, resulting in an enhanced and user-friendly experience.

worldwide1-50x50

Multilingual

Multilingual feature to support a broader and more diverse user-base within your hotel property.

user1-50x50

Training

Ongoing system support with structured training sessions throughout our solution implementation and a built-in ‘help’ option to facilitate ongoing ease of navigation .

smartphone1-50x50

Consolidated Reporting

Single hotel property management and hotel service optimization platform to capture real-time performance data and facilitate seamless reporting across geographic boundaries.

pie-chart1-50x50

Real-time data and Analytics

Capture enhanced hotel management insights concerning: asset life, property maintenance, housekeeping, labour productivity, and guest satisfaction trends with ongoing real-time data capture over periods of time and graphical presentation.

4icon-35x35
10000+

Users

2icon-35x35
25+

Countries

3icon-35x35
175

Cities

1icon-40x40
300

Hotels Across the Globe

Hotel Management System with Mobile Accessibility

Streamlined workflow and operations at your fingertips…

Testimonials

Robin_Power

Mr. Robin Power

Area Director – Engineering – Australia Victoria & Eureka Portfolio

Crowne Plaza Melbourne

“ESCAP increases the capability and visibility of setting up and running an effective, pro-active maintenance regime on Hotel asset worth many millions of dollars”

Enver

Mr. Enver Akbar

Director of Engineering

Holiday Inn Resort Bali Benoa.

“The values of ESCAP are unbelievable. Overall, it has allowed my team to be more
informative and productive with minimal guest complaints”

Mr. Daniel Cao

Chongqing and IHG, Paradise Portfolio
Hotels Cluster, Greater China.

“Having implemented ESCAP, the finer details of maintenance has been fully automated enhancing
the tracking process and has remarkably contributed to the overall efficiency”

Our Clientele

  • carousel image
  • carousel image
  • carousel image
  • carousel image